Return & Exchange Policy
Returns & Exchanges Policy
- We will gladly accept any unworn, unwashed merchandise with original tags within 20 Days of purchase for a refund or an exchange.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 10 working days after receiving the return products.
- All returns should be sent to DFO,
Hayat Enterprises 58-jb Rehmatabad Main Narwala Road FaisalabadPakistan.
- For further queries about exchanges and returns, please contact us at email@example.com
Follow these simple steps to return or exchange your item(s):
1. Repack Merchandise
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
2. Ship to
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Consumer Returns Department
Direct Factory Outlet
Hayat Enterprises 58-jb Rehmatabad Main Narwala Road Faisalabad
Telephone Support : +923011765555 ( 9:00 AM to 6:00 PM Monday - Saturday)